IMPORTANT DELIVERY INFORMATION
P+P IS 1ST CLASS BASED ON THE WEIGHT OF THE ORDER DISPATCHED WITHIN 48 HOURS OF CLEARED PAYMENT. THE DISPATCH TIME ONLY INCLUDES WORKING DAYS AND NOT BANK HOLIDAYS OR WEEKENDS.
CHECK YOUR CONFIRMATION EMAIL FOR THE DISPATCH DATE AND PLEASE ALLOW 7 WORKING DAYS FOR ARRIVAL BEFORE ENQUIRING THE WHEREABOUTS OF YOUR ORDER. WE WILL HAPPILY ASSIST YOU IN CLAIMING AGAINST ROYAL MAIL FOR A LOST ITEM.
BE AWARE THESE ITEMS ARE MADE TO ORDER SO PLEASE CHOOSE ANOTHER POSTAGE METHOD IF YOU ARE ON A STRICT DEADLINE. WE WILL NOT BE RESPONSIBLE FOR ITEMS ARRIVING AFTER THE REQUIRED DATE.
EXPRESS DELIVERIES DO NOT INCLUDE WEEKENDS AND MUST BE ORDERED BEFORE 12 NOON FOR DELIVERY THE FOLLOWING WORKING DAY BEFORE 1PM. IF REQUIRED ON A SATURDAY IT MUST BE ORDERED AND PAID FOR BEFORE 12 NOON ON THURSDAY ELSE YOU WILL NOT RECEIVE IT UNTIL THE FOLLOWING MONDAY. UNFORTUNATELY, WE NO LONGER OFFER NEXT DAY SATURDAY GUARANTEED ON ACCOUNT OF ROYAL MAIL PUTTING THEIR PRICES UP TO A WHOPPING £12.50!!
INTERNATIONAL POSTAGE
PLEASE ENSURE YOU SELECT THE CORRECT POSTAGE WHEN ORDERING FOR DELIVERY TO COUNTRIES OUTSIDE THE UK. EUROPE IS £3.00 AND WORLDWIDE IS £4.00.
DELIVERIES OUTSIDE THE UK CAN BE TRACKED AND/OR TRACED BUT A TIMESCALE IS NOT GUARANTEED. GENERALLY EUROPE TAKES 5-6 WORKING DAYS AND WORLDWIDE TAKES 9-10 WORKING DAYS. PLEASE ALLOW PLENTY OF TIME WHEN ORDERING, THE TOPPERS HAVE A LONG SHELF LIFE SO CAN BE ORDERED WELL IN ADVANCE. WE WILL NOT BE HELD RESPONSIBLE FOR TOPPERS ARRIVING AFTER THE REQUIRED DATE.
